2021 FAQs

If the festival is cancelled or rescheduled, will I have the option for a refund?
Yes! Should the festival be cancelled or rescheduled, you will have the option of receiving a refund or rolling your tickets over to the 2022 event.

Tell us about any and all COVID prevention measures, requirements, etc
This is a bit of a moving target as health guidelines will evolve over time (as more and more people are vaccinated). While we don’t know what may or may not be required come show day (e.g. proof of vaccination, proof of negative test, etc), rest assured that we are working closely with the City, and we will follow ALL  state and federal health guidelines provided. Additional details will be released in the coming months, and everything is subject to final approval by the City of New York.

Are the new fall dates a permanent move or will future years take place in June?
We will be returning to our normal June dates in 2022. Summer starts with Gov Ball.

Why did the festival move to Citi Field?
Because it’s super easy to get to, we can dress it up like crazy, and it enables us to create a one of a kind 360° festival experience for you (meaning no long walks between stages or sound bleed!). Besides, you’re not a real New Yorker unless you’ve moved a couple times, ammiright? See the video for more details

I have a 2020 festival ticket that I rolled over to 2021. Do I have to do anything?

No! But if you have any other ticketing questions, please email order-support@frontgatetickets.com.

I have a 2020 single day ticket, and i want to change which day I’m going. What do i have to do?

Purchase a ticket for the day you wish to attend, and send the ticket confirmation, along with your old ticket confirmation, to Front Gate Tickets (order-support@frontgatetickets.com). They will refund the original ticket, and you will be all set.

I have a 2020 ferry/shuttle ticket that I rolled over to 2021. What do i have to do?

Nothing! All ferry and shuttle tickets from 2020 have just been refunded, and you should see a refund in your account in a few days. If any issues, email order-support@frontgatetickets.com.

I have another question about the 2021 festival that isn’t addressed here…

Check out our general info and event FAQ page HERE, and if you are unable to find an answer to your question, email us at info@govball.com.